2013 RAV4 ev-- NOT FREE AS ADVERTISED

The app description clearly states that the app will provide charging stations, charging status of vehicle, car finding feature, ability to adjust the cabin comfortability, etc. at no charge for owners of 2012 OR newer RAV4 EV. When I called entune, they said I needed a safety connect subscription in order to have those features. After a TON of back and forth, they told me that it doesnt matter what the description says about the app, it needs safety connect subscription ($140/year) in order to even get the charging status of the car. Ridiculous considering that since the car has Bluetooth and is connected to my phone, it should be able to send the information that way. I guess I will just have to write a complaint to the better business bureau for false advertising. I advise the rest of you all to do the same! It seems Im not the only one whos giving a bad review.

Jeanieskiff about Toyota Entune, v1.19.502